Expert Training
Our experienced yet patient Training staff will guide you at your own pace, on your own computer.On-Call Tech Support
Email and phone Support will come to the rescue. Our people are responsive and skillful. And if we can’t solve your site challenge, we find someone who can!Fully Responsive
No more getting stuck and having your site non-functional. You now have a resource to keep your skills growing and your site working for you!Plans & Pricing
Choose the plan that suits your level of use. If you have more than one site, Multi-site support is available to help you keep everything running.
Basic
monthly plan
$40/mo.
- 1 Hour of Custom Training
- 1 Homework followup call
- Unlimited text & eMail support
- Access to select Training Pages & Videos
Custom Training & Support
monthly plan
$75/mo.
- Unlimited eMails
- 3 Weekly 1-hour Custom Training sessions
- Unlimited text & email support
- up to 4 phone calls
- Access to all Training Pages & Video
Multi-Site
monthly plan
$99/mo.
- 4 Weekly 1-hour Training sessions
- 4 Homework Followup calls
- Unlimited text & eMail support
- Access to all Training Pages & Video
Power User
monthly plan- Multiple sites
- Unlimited eMails
- Up to 10 phone Support calls
- Weekly Status Meeting
- 4-8 tech or training hours
- Access to all Training Pages & Video
- Multiple Users upgrade available
Buy just One hour of Coaching:
Frequently Asked Questions
I have no experience! Can I still get training & support?
Absolutely! Clearwell Co prides itself on excellent training results. We find that once we teach the basic essentials of logging in and using the Dashboard, people who once believed they had no computer savvy had a big change of heart! Choose the Personal level of service for best results. The weekly meetings will build your skills, and your confidence and site, faster and better.
Can I get support if I have multiple sites?
Yes, you definitely can enroll in the Multi-Site support subscription for as many websites as you like. Under this plan you can also use your training 4 hours for or maintenance work done by our techs to your specifications.
What is your refund policy?
We offer no-questions-asked refunds to all customers within 30 days of your purchase. If you are not satisfied with our product, then simply send us an email and we will refund your purchase right away. Our goal has always been to create a happy, thriving community. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.
Can I upgrade after signing up?
Yes, you can upgrade at any time after signing up. When you log in as a “personal” subscriber, you will see a notice regarding your current package and instructions on how to upgrade.
Do you support WP.com sites?
Yes! WordPress.com has different rules, an amazing community of bloggers, and challenging limitations when compared to self-hosted sites (WordPress.org). Our CSPs are fully trained in both platforms.
If for any reason you need to end your Training & Support subscription here is the button. I hope you will let us know what we could have done to keep your business! Please let us know how we can improve our service.